Eligibility for Exchange
- Timeframe: Exchanges are accepted within 3 working days from the date of Requests made beyond this period cannot be accommodated.
- Condition: Items must be unused, with foldings and tags intact, and in their original packaging to be eligible for
- Excluded Items: No exchanges allowed for accessories (Neckpiece, Jhumkas, Bangles, Earrings), readymade/stitched blouses, or items with falls, or tassels
Initiating an Exchange
- Damaged Goods: In case of damaged merchandise upon receipt, notify us within 24 hours via email at info@preityssilks.com. Please include a photo of the damaged product with tags
Shipping and Costs
- Return Shipping: Customers are responsible for return shipping Shipping costs are non-refundable.
- Delivery Time: Depending on your location, the time for exchanged products to reach you may
Important Notes
- Damage Responsibility: Preitys Silks is not liable for damages occurring after purchase due to rain, stains, incorrect cleaning, or normal wear and
- Service Exclusions: Products with falls, peco, tassling, or blouse alterations are not eligible for
- Sale Items: Products purchased at a sale/deal price are not eligible for
- Payment Gateway Charge: A 3% charge will apply to any paid order cancellations initiated by the customer, which must be borne by the
Dispute Resolution
- Contact: For any disputes regarding cancellations or returns, please contact us at info@preityssilks.com.
- Decision: All decisions by Preitys Silks regarding disputes shall be final and
- Governing Law: This policy is governed by and construed in accordance with the laws of